1. Payments and fees

1.1 In order for a place to be kept open for your child in our classes, payment is required monthly, by subscription only.

1.2 Signing up through our website and setting up a subscription is the only registration and payment method DDI will accept. We are no longer able to accept cash, cheques, monthly BACS payments or fast track payments for fees.

1.3 We reserve the right to make changes to these amounts and/or collection date if necessary. In this case, you will be given notice via email prior to collection.

1.4 Fees are reviewed annually.

1.5 The system we use is Class 4 Kids. All registrations and payments are set up through our website (www.ddidanceandcheer.co.uk) which links to this system.

1.6 Payment will be taken from the account you specify on 1st of every month. Failure to make payments on time may result in losing your place in chosen class(es). If you are having trouble paying, please speak to a member of our team and we will do our best to help.

1.7 Prices are based on 38 weeks worth of classes.

1.8 Our fees are pro-rated, meaning that the total cost of classes is split over 12 payments. 

1.9 There is an annual membership fee, to cover the setting up of each student on our system/insurances and licensing. The cost is £15 per year.

1.10 The subscription system ensures everyone pays on time as previously, 70% of fees were paid very late to DDI, with some not being paid at all.

1.11 Fees are non-refundable. 

1.12 A late payment fee of £10 will be charged if fees are not paid on the 1st of the month. Please note this additional charge will not be due providing you have contacted us no later than 48 hours prior.

2. Cancellation

2.1 Should your child wish to cancel one of their classes then we require one month’s written notice via email along with fees.

2.2 Any classes that fall under 5 students in total will be subject to being cancelled.

2.3 All unattended lessons are still payable. Substitute lessons can be arranged where applicable. 

3. Classes and performances

3.1. DDI aim to provide the very best training. We will implement fun and discipline to do this. If we feel that any student is being disruptive on a regular basis, we will issue a verbal warning. If this continues, we will speak to parents about the matter.

3.2 Promotional pictures and footage will be taken throughout the year during classes; we will require a written request if you do NOT wish for your child to take part. We may also work in collaboration with outside media companies in line with our data protection policy.

3.3. Our annual summer performance will be recorded professionally. Personal cameras and recording equipment are not permitted.

3.4. We advise that your child does not bring any valuables (i.e. phones, jewellery etc.) with them to the studio. DDI do not accept any liability for lost or damaged belongings. Any belongings should have the child’s name clearly marked.

3.5. No child will be allowed to leave the building without a parent/guardian (unless arranged otherwise) Your child’s safety is paramount to us.

3.6. DDI cannot be held responsible for any injuries incurred during dance class. Our teachers will always ensure students are learning and progressing in a safe manner.

3.7. If you are going to be late to pick your child up, you must contact the studio to inform us.

3.8 If you wish to drop a class, this must be confirmed in writing to ddidanceandcheer@gmail.com

3.9 If you wish to add a class, this can be done by booking via the website www.ddidanceandcheer.co.uk or by emailing admin@ddidanceandcheer.co.uk

4 Discipline

4.1. Unruly, disruptive behaviour in class will not be tolerated. We have a strict anti-bullying policy in place and expect our students to adhere to this at all times.

4.2. We believe in teaching boundaries and setting a good example in line with our positive ethos to build our student’s confidence.

4.3. Our staff will not tolerate abusive or disruptive behaviour from students or parents. We will treat every one with respect and appreciate the same in return.

4.4 If a child/parent displays consistent unruly or aggressive behaviour, this could result in termination of class membership.

5. General

5.1 Any medical conditions must be disclosed upon registration, and the responsibility falls on you, the parent/guardian, to update us when necessary thereafter. It is imperative that we are always fully aware of any health implications, for your child’s safety and your own peace of mind.

5.2 DDI communication is made via email and social media. Please ensure you follow our social media platforms for recent updates and continue to check spam/junk email folders. It is the parent/guardian’s responsibility to keep up to date with all relevant information regarding their child. We will also post reminders in our closed Facebook group – please search ‘DDI Dancers & Parents’ and request to join.

5.3 From time to time, it will be essential for physical contact to take place between the teacher and student/peers. We encourage safe practice at all times and support students in doing so.

5.4 In the event of a session being cancelled due to conditions out with our control, fees will be non-refundable.

5.5 All events are a choice, therefore show participation is not compulsory